Customer Service Advisor

Vantage Automotive Limited

Singapore, Singapore
Not specified (assumed to be onsite based on the customer service role).
Valid class 3 driving licence
Minimum diploma in mechanical engineering
At least 3 years customer service experience
Vantage Automotive Limited is seeking a Customer Service Advisor to provide exceptional service to customers and support aftersales performance. The ideal candidate should have a background in mechanical engineering, experience in customer service within the automotive industry, and strong interpersonal skills

Job Summary

  • The role serves as the key point of contact ensuring a smooth service experience from vehicle intake through completion while supporting aftersales performance.
  • Candidates will liaise with the workshop to obtain accurate diagnoses and actively promote upselling of parts, accessories, and extended warranties.
  • Employees join a trusted regional brand connected to a powerful network across nine markets in the Asia-Pacific region with over 13,900 staff.

Matching Summary

Match Score: 85

Vantage Automotive Limited is seeking a Customer Service Advisor to provide exceptional service to customers and support aftersales performance. The ideal candidate should have a background in mechanical engineering, experience in customer service within the automotive industry, and strong interpersonal skills.

Skills & Requirements

Must-have

  • Valid Class 3 Driving Licence
  • Minimum Diploma in Mechanical Engineering
  • At least 3 years customer service experience
  • Automotive industry background preferred
  • Strong communication and interpersonal skills

Nice-to-have

  • Proactive independent work style
  • Results-driven mindset for revenue targets
  • Positive can-do attitude
  • Ability to manage multiple tasks effectively

Key Requirements

  • Minimum Diploma in Mechanical Engineering or equivalent
  • Valid Class 3 Driving Licence
  • At least 3 years of customer service experience
  • Preferably within the automotive industry

Work Rights

Not specified

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