Lead Guest Services Agent

Marriott Vacations Worldwide

Kihei, Hawaii, United States
Hourly rate: $34.70; bonus/equity: not specified; ...
Onsite
Available to work various shifts including weekends
Ability to lift up to 25lbs without assistance
Experience with guest check-in procedures
Marriott Vacations Worldwide is seeking a Lead Guest Services Agent in Kihei, Hawaii, to provide exceptional service to guests and owners, ensuring memorable vacation experiences. The role requires strong communication skills, the ability to resolve issues, and a commitment to teamwork in a friendly and supportive work environment

Job Summary

  • The role involves assisting owners and guests with check-ins, explaining room features, and resolving issues to ensure memorable vacation memories.
  • Employees receive competitive pay of $34.70 per hour along with medical, dental, vision, and 401K benefits.
  • The position requires physical stamina to lift items up to 25lbs and flexibility to work various shifts including holidays and weekends.

Matching Summary

Match Score: 85

Marriott Vacations Worldwide is seeking a Lead Guest Services Agent in Kihei, Hawaii, to provide exceptional service to guests and owners, ensuring memorable vacation experiences. The role requires strong communication skills, the ability to resolve issues, and a commitment to teamwork in a friendly and supportive work environment.

Salary

Hourly Rate: $34.70; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision/401K; Travel discounts; Tuition Reimbursement

Skills & Requirements

Must-have

  • Available to work various shifts including weekends
  • Ability to lift up to 25lbs without assistance
  • Experience with guest check-in procedures
  • Strong active listening and communication skills
  • Physical ability to stand walk bend twist for extended periods

Nice-to-have

  • Professional counseling and family support access
  • Tuition reimbursement opportunities
  • Discounts on theme park tickets and rental cars
  • Community service opportunities participation
  • Growth and development opportunities availability

Key Requirements

  • Background and drug screening contingent on company policy
  • Must be available for various shifts and holidays
  • Physical capability to perform bending twisting pulling and stooping

Work Rights

Not specified

Tailored Resume

Cover Letter