Citiservice Director

Workforcity

Dublin, , IE
Base: €130,000.00 - €230,000.00; bonus/equity: not...
Hybrid
Investor services product expertise
Client relationship management
Operational service leadership
By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress

Job Summary

  • By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
  • This role serves as the Operations relationship lead and trusted advocate for our clients across the Investor Services product suite, including Fund Accounting, Middle Office, Transfer Agency, Trade Settlements, Asset Servicing, Cash/FX, Tax Operations, and Lending.
  • By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model, but also receive a competitive base salary and enjoy a whole host of additional benefits that support you and your family to be well, live well and save well.

Matching Summary

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Salary

Base: €130,000.00 - €230,000.00; Bonus/Equity: Not specified; Benefits: Competitive benefits supporting wellbeing and savings

Skills & Requirements

Must-have

  • Investor Services product expertise
  • Client relationship management
  • Operational service leadership
  • Escalation and issue resolution
  • Data-driven root cause analysis
  • AI integration in workflows
  • Collaboration in matrixed organizations

Nice-to-have

  • High-performance culture advocacy
  • Proactive client engagement
  • Strong communication and presentation skills
  • Adaptability in evolving business areas
  • Thought leadership in client meetings

Key Requirements

  • Extensive senior client relationship experience
  • Experience in large matrixed organizations
  • Strong analytical and interpretive skills
  • Adaptability in emerging business areas
  • Full-time availability
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter