This role ensures the MS Dynamics CRM delivery in the organization by working closely with IT stakeholders, business members, and management
Job Summary
This role ensures the MS Dynamics CRM delivery in the organization by working closely with IT stakeholders, business members, and management.
The candidate will create CRM architecture and design deliverables aligned with business needs and continuously improve technical standards and best practices.
They will lead a team of designers and developers to guide CRM design and implementation while bridging solution and requirements between business and IT teams.
Matching Summary
This role ensures the MS Dynamics CRM delivery in the organization by working closely with IT stakeholders, business members, and management.
Skills & Requirements
Must-have
MS Dynamics CRM architecture and design
CRM solution delivery leadership
CRM integration strategies
Bilingual English and Japanese communication
CRM system requirements definition
CRM security and authentication methodologies
Nice-to-have
CRM support for Call Center business
Agile project implementation experience
Experience with Japan project implementations
MS Dynamics usage in insurance
CRM test methodology knowledge
Key Requirements
5+ years IT experience in CRM design and architecture
Strong hands-on MS Dynamics experience, preferably certified