Administration Assistant | Hawthorn Community Mental Health
Mira Vista Care Center
Hawthorn East, Victoria, Australia
Base: $72,269 py pro rata; bonus/equity: not speci...
Exceptional customer service
Maintain consumer information
Manage medical records
This position plays a key role in providing administrative support to the Hawthorn Clinic, working with both administrative and clinical staff to ensure effective and efficient administrative functions
Job Summary
This position plays a key role in providing administrative support to the Hawthorn Clinic, working with both administrative and clinical staff to ensure effective and efficient administrative functions.
As part of the role you will act as a front line contact for the Service and deliver exceptional customer service, maintain consumer information, complete data entry, manage medical records, and perform general office management tasks.
The company offers excellent benefits including salary packaging, a friendly and supportive team environment, and a focus on wellbeing initiatives with regular events and programs.
Matching Summary
This position plays a key role in providing administrative support to the Hawthorn Clinic, working with both administrative and clinical staff to ensure effective and efficient administrative functions.
Salary
Base: $72,269 per annum pro rata; Bonus/Equity: Not specified; Benefits: Excellent benefits including salary packaging, monthly Accrued Day Off, Fitness Passport, discounts and promotions
Skills & Requirements
Must-have
Exceptional customer service
Maintain consumer information
Manage medical records
General office management
Handle telephone enquiries
Data entry into multiple systems
Nice-to-have
Focus on wellbeing initiatives
Healthy work/life balance
Culture of continuous improvement
Strengths model of recovery
Peer support workforce development
Key Requirements
Experience managing paper-based and electronic medical records
Knowledge of confidentiality, privacy requirements, and handling of legal documentation
Valid Nationally Coordinated Criminal History Check
Formal qualifications in Health Administration, Business Administration or related field welcomed
Previous experience in administrative or customer service role