Principal Client Service Officer - Estate And Trust Administration Services
NSW Trustee and Guardian
Parramatta, NSW, Australia
Base: $113,574 py to $125,720 py; bonus/equity: no...
On-site
Inspire and guide service centre team
Deliver exceptional, reliable, and timely trust administration services
Manage a team of four staff
This role is based in Parramatta and involves leading a team to deliver exceptional trust administration services, with a focus on improving efficiency and customer experience
Job Summary
This role is based in Parramatta and involves leading a team to deliver exceptional trust administration services, with a focus on improving efficiency and customer experience.
You will be responsible for managing a team of four staff, providing specialist advice, and contributing to divisional priorities and organizational initiatives.
NSW Trustee and Guardian offers interesting, challenging, and rewarding work with a purpose, alongside benefits like flexible work options, various leave, and career development opportunities.
Matching Summary
This role is based in Parramatta and involves leading a team to deliver exceptional trust administration services, with a focus on improving efficiency and customer experience.
Salary
Base: $113,574 p.a. to $125,720 p.a.; Bonus/Equity: Not specified; Benefits: 12% superannuation and annual leave loading
Skills & Requirements
Must-have
Inspire and guide Service Centre Team
Deliver exceptional, reliable, and timely trust administration services
Manage a team of four staff
Interpret complex legal documents
Drive operational excellence
Oversee team management, performance, training, and recruitment
Nice-to-have
Proactive leadership
Strong financial acumen
Excellent interpersonal and communication skills
Flexible and adaptable
Key Requirements
Clerk Grade Level 7/8
Understanding of estate, trust, and power of attorney administration
Proven experience managing a frontline service delivery team
Willingness to have phone calls and team email accounts monitored