Technician, Customer And Network Facing

Breezeline

Rochester, NH, US
Remote
Hybrid fiber coax (hfc) and fiber to the home (ftth) networks
Install, maintain, disconnect, and troubleshoot systems
Perform preventative maintenance and repair
Breezeline is seeking a Technician for their Customer and Network Facing team in Rochester, NH, responsible for installing, troubleshooting, and maintaining cable television, internet, and telephony systems. The role emphasizes customer service and technical expertise while promoting a dynamic and inclusive work culture

Job Summary

  • The Customer and Network Facing Technician is responsible for performing field installation and service work, troubleshooting, repair and maintenance of cable television, internet, and telephony systems.
  • This role supports the growth of the system by ensuring the quality performance of technical services, installation setup, testing, and maintenance of all current and future products and services over Hybrid Fiber Coax (HFC) and Fiber to the Home (FTTH) networks.
  • Breezeline offers a vibrant workplace culture, excellent career opportunities, and a comprehensive benefits package including medical, dental, and a 401(k) plan with company match.

Matching Summary

Match Score: 85

Breezeline is seeking a Technician for their Customer and Network Facing team in Rochester, NH, responsible for installing, troubleshooting, and maintaining cable television, internet, and telephony systems. The role emphasizes customer service and technical expertise while promoting a dynamic and inclusive work culture.

Skills & Requirements

Must-have

  • Hybrid Fiber Coax (HFC) and Fiber to the Home (FTTH) networks
  • Install, maintain, disconnect, and troubleshoot systems
  • Perform preventative maintenance and repair
  • Read and interpret system/network design maps
  • Test HFC network components
  • Restore system service outages
  • Interact with customers professionally

Nice-to-have

  • Agile and dedicated company culture
  • Passion for cutting-edge technology
  • Spanish proficiency desirable

Key Requirements

  • 3 years of work experience in a comparable field or one-year technical school certificate
  • Minimum of one year of direct customer service experience
  • Valid state driver’s license and good driving record
  • Ability to work required shifts and overtime
  • Ability to carry, climb, and operate extension ladders up to 32’
  • Ability to lift an 88lb power supply

Work Rights

Not specified

Tailored Resume

Cover Letter