$20.00ph + bonus opportunities; not specified; com...
Respond to inbound inquiries
Schedule and confirm appointments
Maintain customer records in crm
This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments
Job Summary
This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments.
Key responsibilities include responding promptly to inquiries via phone, email, text, and internet leads, and coordinating with sales and service teams for smooth customer handoffs.
We offer industry-leading benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, disability, life insurance, 401(k), and vehicle purchase discounts.
Matching Summary
This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments.
Salary
$20.00/hour plus bonus opportunities; Not specified; Competitive pay
Skills & Requirements
Must-have
Respond to inbound inquiries
Schedule and confirm appointments
Maintain customer records in CRM
Meet performance goals
Exceptional customer service
Nice-to-have
Thrive in fast-paced environment
Strong communication skills
Positive attitude
Bilingual (Spanish) is a plus
Key Requirements
Previous BDC, call center, dealership, or customer service experience preferred
Strong phone and communication skills
Comfortable working with CRM systems
Strong organizational skills and attention to detail
Ability to multitask
High School graduate or equivalent, 18 years or older required