IT Support Engineer (CAT 1, TCP/IP/DNS, East)

RECRUIT EXPERT PTE. LTD.

Singapore
Not specified (likely 24x7 shifts based on position requirements)
Tcp/ip and dns knowledge
Hardware and software troubleshooting
24x7 standby shift availability
RECRUIT EXPERT PTE. LTD. is seeking an IT Support Engineer with a focus on troubleshooting TCP/IP and DNS issues in Singapore. The ideal candidate should have a diploma in Cyber Security, at least two years of relevant experience, and the ability to work flexible shifts

Job Summary

  • The role involves handling customer inquiries and technical issues via phone, email, chat, or ticketing systems.
  • Candidates must possess good knowledge of computer systems, networks, and key protocols like TCP/IP and DNS.
  • The position requires comfort working in 24x7 standby shifts to meet SLAs for response times and resolutions.

Matching Summary

Match Score: 75

RECRUIT EXPERT PTE. LTD. is seeking an IT Support Engineer with a focus on troubleshooting TCP/IP and DNS issues in Singapore. The ideal candidate should have a diploma in Cyber Security, at least two years of relevant experience, and the ability to work flexible shifts.

Skills & Requirements

Must-have

  • TCP/IP and DNS knowledge
  • Hardware and software troubleshooting
  • 24x7 standby shift availability

Nice-to-have

  • Experience with development teams
  • Strong communication skills
  • Ticketing system proficiency

Key Requirements

  • Diploma in Cyber Security or equivalent
  • At least 2 years of relevant working experience

Work Rights

Not specified

Tailored Resume

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