Customer Specialists

Genpt

Multiple Locations
Base: above-award wages; bonus/equity: super + bon...
Hybrid
Telephony-based customer engagement
Crm and erp system proficiency
Sales process management
This hybrid role combines remote and on-site work, focusing on proactive engagement through telephony channels, leveraging strategic sales methodologies to deliver tailored solutions that promote sustainable growth

Job Summary

  • This hybrid role combines remote and on-site work, focusing on proactive engagement through telephony channels, leveraging strategic sales methodologies to deliver tailored solutions that promote sustainable growth.
  • We offer an incentive scheme, group discounts, ongoing training and career development, an inclusive culture, and employee well-being support including free flu shots and counselling services.
  • Motion Australia operates across Australia, New Zealand, Indonesia, and Singapore as part of the Genuine Parts Company Group, providing opportunities for regional collaboration and career growth.

Matching Summary

This hybrid role combines remote and on-site work, focusing on proactive engagement through telephony channels, leveraging strategic sales methodologies to deliver tailored solutions that promote sustainable growth.

Salary

Base: Above-award wages; Bonus/Equity: Super plus bonuses and referral rewards; Benefits: Incentive scheme, group discounts, training, and well-being support

Skills & Requirements

Must-have

  • Telephony-based customer engagement
  • CRM and ERP system proficiency
  • Sales process management
  • Customer retention strategies
  • High-volume inbound and outbound calls
  • Strong verbal communication skills
  • Self-motivated and results-driven

Nice-to-have

  • Experience in industrial industry
  • Teamwork and adaptability
  • Customer-centric mindset
  • Negotiation and problem-solving skills
  • Proficient with MS Office and Power BI
  • Resilience and continuous improvement focus

Key Requirements

  • Experience in customer retention or sales growth
  • Familiarity with sales playbooks and structured methodologies
  • Proficient with MS Office, ERP, HRIS, and reporting tools
  • Australian Citizenship or Permanent Residency Visa

Work Rights

Must be Australian Citizen or Permanent Resident

Tailored Resume

Cover Letter