Senior Customer Service Advisor

Barclays

Norwich, England, United Kingdom
Base: £27,500; bonus/equity: not specified; benefi...
Exceptional customer service skills
Experience with complex customer queries
Ability to collaborate across teams
Join Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day

Job Summary

  • Join Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day.
  • You’ll be the friendly face for our Retail Banking customers, offering expertise, guidance and support.
  • With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

Matching Summary

Join Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day.

Salary

Base: £27,500; Bonus/Equity: Not specified; Benefits: Comprehensive core benefits package including pension plan, private medical insurance, life insurance, and income protection

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Experience with complex customer queries
  • Ability to collaborate across teams

Nice-to-have

  • Empathy and dedication
  • Leadership and team supervision
  • Understanding of customer care processes

Key Requirements

  • Experience in customer service roles
  • Ability to manage risk and strengthen controls
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter