The role involves managing the existing user base, licenses, profiles, and providing L2 support for a global Salesforce implementation
Job Summary
The role involves managing the existing user base, licenses, profiles, and providing L2 support for a global Salesforce implementation.
You will be responsible for executing configuration changes including Flows, approval processes, dashboards, and reports while troubleshooting user issues.
As an in-house expert, you are expected to establish best practices, maintain documentation, and suggest improvements to development workflows.
Matching Summary
The role involves managing the existing user base, licenses, profiles, and providing L2 support for a global Salesforce implementation.
Skills & Requirements
Must-have
5+ years Salesforce Administrator experience
Sales Cloud certification required
Lightning and Flow creation experience
Global user base management
Agile project management practices
Nice-to-have
ITIL Foundation certificate or experience
Large global organization experience preferred
Creative problem-solving abilities
Strong negotiation and communication skills
Empathetic and professional manner
Key Requirements
Certified Salesforce Administrator
Sales Cloud certification essential
5+ years of experience as a Salesforce Administrator