Customer Success Team Lead

Jobgether

France, France
On-site
Customer onboarding and adoption
Customer retention strategies
Manage strategic dach portfolio
Shape and elevate the Customer Success function during a key stage of organizational evolution

Job Summary

  • Shape and elevate the Customer Success function during a key stage of organizational evolution.
  • Act as a player-coach, managing a strategic DACH portfolio while building scalable frameworks for onboarding, adoption, and retention.
  • Design systems that predict and prevent churn while ensuring seamless customer lifecycle transitions.

Matching Summary

Shape and elevate the Customer Success function during a key stage of organizational evolution.

Skills & Requirements

Must-have

  • Customer onboarding and adoption
  • Customer retention strategies
  • Manage strategic DACH portfolio
  • Scalable framework development
  • Cross-functional collaboration

Nice-to-have

  • Thrives in ambiguity
  • Strategic builder
  • Creating structure
  • Accelerating scale

Key Requirements

  • Leadership role
  • Player-coach model
  • Remote, international environment

Work Rights

Not specified

Tailored Resume

Cover Letter