Medicaid Operational Support Team Representative

North Carolina Department of Health and Human Services

Remote, NC, US
Base: $57,983 - $101,470; recruitment range: $57,9...
Fully remote
Medicaid program oversight
Nc fast system support
Management consultation skills
The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians and provides human service needs for special populations

Job Summary

  • The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians and provides human service needs for special populations.
  • The OST Representative provides onsite system support and guidance on the NC FAST case management system and ensures timely, accurate issuance of Medicaid benefits at the county level.
  • The State of North Carolina offers excellent comprehensive benefits including health insurance, retirement plans, paid leave, and paid parental leave.

Matching Summary

The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians and provides human service needs for special populations.

Salary

Base: $57,983 - $101,470; Recruitment Range: $57,983 - $74,939; Benefits: Comprehensive state benefits including health insurance and retirement plans

Skills & Requirements

Must-have

  • Medicaid program oversight
  • NC FAST system support
  • Management consultation skills
  • Program compliance monitoring
  • Training development and delivery
  • Customer service principles
  • Resource management methodology

Nice-to-have

  • Mediation and arbitration strategies
  • Adult learning principles
  • Verbal and written communication skills
  • Supervisory and coaching techniques
  • Problem-solving and performance advising

Key Requirements

  • Master's degree and four years related experience or Bachelor’s degree and six years related experience
  • Knowledge of Medicaid program policies and regulations
  • Experience with management and supervisory skills
  • Ability to complete criminal background check

Work Rights

Not specified

Tailored Resume

Cover Letter