Focused on Financial Lines business, you will be responsible for a portfolio of complex claims from coverage inquiry through legal liability assessment and quantum analysis, to timely and accurate resolution
Job Summary
Focused on Financial Lines business, you will be responsible for a portfolio of complex claims from coverage inquiry through legal liability assessment and quantum analysis, to timely and accurate resolution.
Your goal will be timely, accurate and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
Matching Summary
Focused on Financial Lines business, you will be responsible for a portfolio of complex claims from coverage inquiry through legal liability assessment and quantum analysis, to timely and accurate resolution.
Skills & Requirements
Must-have
Financial Lines technical claims
complex claims portfolio management
coverage inquiry and legal liability assessment
timely and accurate claim resolution
Treating Customers Fairly principles
stakeholder management
policy wording interpretation
Nice-to-have
continuous improvement in Claims
support Quality Assurance / Regional Audit
strengthen good relationships
drive excellent customer service
Key Requirements
Law degree preferred
Fluent in English
Advanced knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines
Experience in negotiation, mediation, arbitration and ADR skills
Track record of following up on technical claims audits
Ability to influence claims and non-claims stakeholders