Soft Service Specialist

JLL

Ewing, NJ, US
Base: 66,100.00 usd; bonus/equity: not specified; ...
Soft services vendor management
Quality assurance programs
Customer experience enhancement
The Soft Services Specialist will provide soft services planning and operations support, focusing on prime customer experience and supporting vendor services

Job Summary

  • The Soft Services Specialist will provide soft services planning and operations support, focusing on prime customer experience and supporting vendor services.
  • This role enables operational efficiency by providing support for meetings, facilities, and business operations.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

The Soft Services Specialist will provide soft services planning and operations support, focusing on prime customer experience and supporting vendor services.

Salary

Base: 66,100.00 USD; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • Soft services vendor management
  • Quality assurance programs
  • Customer experience enhancement
  • Budget variance analysis
  • CMMS work request management

Nice-to-have

  • Client service-oriented attitude
  • Team player
  • Individual initiative and accountability
  • Innovation of services offered

Key Requirements

  • 5 years of soft service and vendor compliance experience
  • 5 years financial experience
  • Valid driver's license
  • Proficient with Microsoft Office Suite
  • High School Diploma or GED

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter