Adoption & Retention Product Manager

Salesforce

Hybrid
Marketing cloud portfolio products experience
D360 data cloud integration expertise
Solution architecture documentation skills
This role serves as the technical authority responsible for validating the architectural integrity of high-touch customer engagements within the Salesforce ecosystem

Job Summary

  • This role serves as the technical authority responsible for validating the architectural integrity of high-touch customer engagements within the Salesforce ecosystem.
  • Candidates will lead complex, hands-on technical discovery sessions to map current states and define success-driving future states for Marketing Cloud implementations.
  • The position requires translating successful customer architectures into formal reference materials, including solution blueprints and governance frameworks, to drive repeatable success.

Matching Summary

This role serves as the technical authority responsible for validating the architectural integrity of high-touch customer engagements within the Salesforce ecosystem.

Skills & Requirements

Must-have

  • Marketing Cloud portfolio products experience
  • D360 Data Cloud integration expertise
  • Solution architecture documentation skills
  • Customer technical discovery sessions
  • API and event-driven integration patterns

Nice-to-have

  • Architect-level certification in Marketing Cloud
  • B2B and B2C unified platform experience
  • Technical ROI calculation capabilities
  • Product feedback loop experience
  • High-stakes stakeholder management

Key Requirements

  • 7+ years in Solution Architecture or Technical Consulting
  • 3+ years with Marketing Cloud portfolio products
  • BS or MS in Computer Science or Engineering
  • Direct hands-on experience with MCE, MCAE, Personalization, and D360

Work Rights

Not specified

Tailored Resume

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