Customer Service Lead

Sharon Vet Clinic

Base: up to $22 ph; bonus: pyy opportunities avail...
Minimum 3 years customer service experience
At least 1 year veterinary experience
Strong verbal and written communication skills
This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences.
  • The position involves recruiting, onboarding, and training new reception members while providing mentorship and performance feedback.
  • Employees receive competitive compensation up to $22 per hour, bonus opportunities, and a comprehensive benefits package including medical, dental, vision, and 401(k) matching.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences.

Salary

Base: Up to $22 per hour; Bonus: Pay opportunities available; Benefits: Medical, Dental, Vision, 401(k) matching, PTO, CE Allowance

Skills & Requirements

Must-have

  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • Strong verbal and written communication skills
  • Knowledge of animal handling and patient care
  • Comfort with scheduling software and EMR

Nice-to-have

  • Degree in veterinary or related field
  • 1-2 years leadership or supervisory experience
  • Motivated, energetic, and compassionate attitude
  • Ability to lift 40 pounds occasionally
  • Experience with electronic medical records systems

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • Preferred: Degree in veterinary field
  • Preferred: 1-2 years supervisory experience

Work Rights

Not specified

Tailored Resume

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