Front Desk Supervisor

Guest Services, Inc.

Guntersville, AL, United States
Base: 15.00 usd hourly; bonus/equity: not specifie...
Supervise front desk agents
Guest check-in and check-out
Cash handling and balancing
The Front Desk Supervisor oversees front desk agents and operations, including checking guests in and out, reservations, and monitoring the switchboard, while ensuring overall excellent guest service

Job Summary

  • The Front Desk Supervisor oversees front desk agents and operations, including checking guests in and out, reservations, and monitoring the switchboard, while ensuring overall excellent guest service.
  • Assist in supervising, training, scheduling, disciplining, reviewing, and directing the front desk staff, and respond to guest inquiries and resolve customer complaints.
  • Maintain and ensure a safe facility environment including standards for maintenance and upkeep of unit’s equipment, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

The Front Desk Supervisor oversees front desk agents and operations, including checking guests in and out, reservations, and monitoring the switchboard, while ensuring overall excellent guest service.

Salary

Base: 15.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • supervise front desk agents
  • guest check-in and check-out
  • cash handling and balancing
  • maintain facility environment
  • resolve customer complaints

Nice-to-have

  • bilingual English/Spanish
  • enhance company image
  • coordinate housekeeping department

Key Requirements

  • High School Diploma
  • Clerical skills
  • Computer proficiency
  • Ability to arrange and coordinate schedules

Work Rights

Not specified

Tailored Resume

Cover Letter