Not specified; competitive + aligned to individual...
Hybrid
Experience in customer service environment
Knowledge of sales systems
High levels of numeracy and attention to detail
Johnson Matthey is seeking a Customer Service Executive in Royston, UK, to enhance their sustainable technology initiatives. The role involves processing customer orders, managing complaints, and ensuring high levels of service while working in a hybrid environment
Job Summary
The role contributes to the company's mission as a world leader in sustainable technology by transforming energy and reducing carbon emissions.
Responsibilities include processing customer orders and quotations while liaising with operational teams, sales offices, finance, and shipping personnel.
The company offers competitive salaries, hybrid working options, and comprehensive benefits including retirement savings, medical plans, and fitness discounts.
Matching Summary
Match Score: 85
Johnson Matthey is seeking a Customer Service Executive in Royston, UK, to enhance their sustainable technology initiatives. The role involves processing customer orders, managing complaints, and ensuring high levels of service while working in a hybrid environment.
Salary
Not specified; Competitive and aligned to individual roles; Benefits include retirement savings, life insurance, and medical plans
Skills & Requirements
Must-have
Experience in customer service environment
Knowledge of sales systems
High levels of numeracy and attention to detail
Proficiency in Microsoft Office packages especially Excel
Ability to build strong collaborative relationships
Nice-to-have
Excellent communication and personal skills
Pragmatic and logical approach to delivering results
Ability to ensure data integrity through quality input