Xfinity Retail Service Associate - Sandy Springs

Comcast Nbcuniversal Foundation Inc

Sandy Springs, US
Base: $15.63; bonus/equity: commission/bonus eligi...
Mobile activation and education
Device troubleshooting and escalations
Customer service and support
The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.

Matching Summary

The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $15.63; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activation and education
  • Device troubleshooting and escalations
  • Customer service and support
  • Store operations and merchandising
  • Technical resource for customers

Nice-to-have

  • Enthusiasm for technology
  • Teamwork and collaboration
  • Customer experience ownership
  • Adaptability and learning

Key Requirements

  • High School Diploma / GED (Required)
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter