Customer Service Executive

ABSOLUTE KINETICS CONSULTANCY PTE LTD

Macpherson, Singapore
Competitive remuneration; not specified; benefits ...
1 year customer service experience
Phone and email communication skills
Crm software proficiency
The role serves as the first point of contact for clients, providing exceptional service and support via phone and email

Job Summary

  • The role serves as the first point of contact for clients, providing exceptional service and support via phone and email.
  • Candidates will document interactions, handle escalations with empathy, and collaborate with cross-functional teams for seamless delivery.
  • The company offers competitive remuneration, career advancement opportunities, and flexible work arrangements within a supportive culture.

Matching Summary

Match Score: 75

The role serves as the first point of contact for clients, providing exceptional service and support via phone and email.

Salary

Competitive remuneration; Not specified; Benefits package included

Skills & Requirements

Must-have

  • 1 year customer service experience
  • Phone and email communication skills
  • CRM software proficiency

Nice-to-have

  • Call centre background preferred
  • Problem-solving abilities
  • Adaptable to fast-paced environment

Key Requirements

  • At least 1 year of customer service experience
  • Proficiency in computer systems and CRM tools
  • Ability to work a weekend day if selected

Work Rights

Not specified

Tailored Resume

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