Service Delivery Field Support Engineer (l2)

NTT DATA

Jakarta, Indonesia
Hybrid
Second-line technical support
Collaboration technologies experience
Incident management skills
NTT DATA is renowned for its technical excellence and innovations

Job Summary

  • NTT DATA is renowned for its technical excellence and innovations.
  • The role focuses on providing professional second-line support to clients.
  • Employees are encouraged to grow and thrive in a diverse and inclusive environment.

Matching Summary

NTT DATA is renowned for its technical excellence and innovations.

Skills & Requirements

Must-have

  • Second-line technical support
  • Collaboration technologies experience
  • Incident management skills

Nice-to-have

  • Positive client experience focus
  • Ability to work under pressure
  • Strong communication skills

Key Requirements

  • Bachelor's degree in Information Technology
  • Professional certifications in Data Centre technologies
  • Moderate experience in technical support

Work Rights

Not specified

Tailored Resume

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