Customer Service Representative Specialty - Business Banking

Pncwa

Base: $28,000.00 – $67,600.00; bonus/equity: incen...
Fully remote
Inbound customer service calls
Business banking product support
Problem resolution across channels
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve

Job Summary

  • At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.
  • This position may be eligible for remote work in select geographic locations, subject to approval by PNC, with occasional in-office participation required.
  • PNC offers a comprehensive range of benefits including medical, dental, vision, life insurance, 401(k) with match, paid time off, and wellness programs.

Matching Summary

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.

Salary

Base: $28,000.00 – $67,600.00; Bonus/Equity: Incentive eligible based on performance; Benefits: Comprehensive medical, dental, vision, 401(k), paid time off

Skills & Requirements

Must-have

  • Inbound customer service calls
  • Business banking product support
  • Problem resolution across channels
  • Technical support for clients
  • Customer relationship management

Nice-to-have

  • Results-oriented mindset
  • Effective communication skills
  • Managing multiple priorities
  • Attention to detail
  • Continual improvement process

Key Requirements

  • 1+ years related experience
  • High school diploma or GED preferred
  • Current PNC Care Center experience
  • No employment visa sponsorship
  • Ability to work shifts between 9am and 9pm EST

Work Rights

Must have valid work authorization; no visa sponsorship provided

Tailored Resume

Cover Letter