Customer Service Representative

Johnson Brothers

St. Paul, MN, United States
Base: $17.00 - $22.00ph; bonus/equity: not specifi...
On-site
Outstanding communication skills
Handle customer orders
Solve complex customer service issues
Johnson Brothers is seeking a Customer Service Representative in St. Paul, MN, to provide exceptional support to customers and internal teams. The ideal candidate should have strong communication skills, attention to detail, and a passion for learning, with a background in customer service

Job Summary

  • Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953.
  • You will be handling customer orders for computer entry and solving complex customer service issues with customers and the sales management team.
  • Johnson Brothers offers eligible team members and their dependents comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts.

Matching Summary

Match Score: 85

Johnson Brothers is seeking a Customer Service Representative in St. Paul, MN, to provide exceptional support to customers and internal teams. The ideal candidate should have strong communication skills, attention to detail, and a passion for learning, with a background in customer service.

Salary

Base: $17.00 - $22.00/hr; Bonus/Equity: Not specified; Benefits: Comprehensive health benefits, 401(k) with match, PTO, paid parental leave

Skills & Requirements

Must-have

  • Outstanding communication skills
  • Handle customer orders
  • Solve complex customer service issues
  • Work with sales support teams
  • Maintain proprietary software database

Nice-to-have

  • Passion for learning and growing
  • Positive and superior customer focus
  • Ability to find ways to increase efficiency

Key Requirements

  • 2+ years of relevant experience and/or a 2 year college degree
  • Proven ability to work independently and is reliable
  • Attention to detail is critical, accuracy is a must
  • Effective problem-solving skills
  • Excellent skills with the entire MS Office Suite
  • AS400 experience is preferred

Work Rights

Not specified

Tailored Resume

Cover Letter