The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business, from driving sales to operational excellence
Job Summary
The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business, from driving sales to operational excellence.
You will lead and inspire a team of sales associates on the shop floor to achieve goals while fostering a culture of passion, positivity, and diversity.
The role requires educating customers on Lush brand values, including fighting animal testing and promoting fresh, handmade cosmetics.
Matching Summary
The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business, from driving sales to operational excellence.
Skills & Requirements
Must-have
1 year customer service and sales experience
Cash handling and register reconciliation
Supervisory experience with coaching and training
Flexible schedule including evenings and weekends
Problem-solving in fast-paced environments
Nice-to-have
Consultation-based customer service models
Experience analyzing sales metrics
Skincare or cosmetics industry background
Passion for ethical business practices
Product knowledge in natural beauty
Key Requirements
Minimum 1 year of supervisory experience
Minimum 1 year of cash handling experience
Knowledge of skincare and natural beauty products
Ability to work flexible shifts including holidays