Patient Services Representative (psr) - Per Diem (park Ridge)

Advocate Aurora Health

Park Ridge, IL, United States
Base: $19.45 - $29.20; bonus/equity: not specified...
High volume, multiple-task environment
Handle difficult callers/patients
Emr system registration
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Upholds standards for accurate and timely medical records, maintaining confidentiality and releasing information according to policy.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, and programs for career development.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Base: $19.45 - $29.20; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High volume, multiple-task environment
  • Handle difficult callers/patients
  • EMR system registration
  • Answering multiple phone lines
  • Verify insurance eligibility

Nice-to-have

  • Strong communication skills
  • Problem-solving abilities
  • Teamwork and collaboration

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult callers/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter