Customer Service Advisor

Energas

Sheffield, United Kingdom
Answer customer enquiries
Resolve customer issues
Order entry and queries
We are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner

Job Summary

  • We are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner.
  • Handles requests from customers in a local site/depot or branch environment.
  • We are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Matching Summary

We are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner.

Skills & Requirements

Must-have

  • answer customer enquiries
  • resolve customer issues
  • order entry and queries
  • process cash and card payments
  • develop strong customer relationships

Nice-to-have

  • proactive service
  • outbound contact
  • inform customers of new products
  • listen to and resolve complaints
  • advise customers on selection

Key Requirements

  • customer service experience
  • willingness to learn
  • work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter