Clinical Concierge - Medical Assistant

Lehigh Valley Health Network

Moselem Springs, PA, US
Onsite
Patient check-in and check-out coordination
Vital signs measurement and documentation
Emr system proficiency and data entry
This role serves as the first point of contact for patients, ensuring a seamless and high-quality healthcare experience at a nationally recognized health network

Job Summary

  • This role serves as the first point of contact for patients, ensuring a seamless and high-quality healthcare experience at a nationally recognized health network.
  • The position combines administrative duties like scheduling and insurance verification with clinical responsibilities including vital sign collection and assisting providers during examinations.
  • Candidates must demonstrate empathy and professionalism while maintaining accurate electronic medical records and adhering to strict safety and quality control standards.

Matching Summary

This role serves as the first point of contact for patients, ensuring a seamless and high-quality healthcare experience at a nationally recognized health network.

Skills & Requirements

Must-have

  • Patient check-in and check-out coordination
  • Vital signs measurement and documentation
  • EMR system proficiency and data entry
  • Insurance eligibility verification and billing
  • Lab specimen collection and processing
  • Medication administration per protocol
  • Exam room sanitation and supply stocking

Nice-to-have

  • Empathetic communication with patients
  • Fast-paced healthcare environment adaptation
  • Strong multitasking and organizational skills
  • Professional customer service etiquette
  • Team collaboration and workflow optimization

Key Requirements

  • Specialized Diploma in Medical Assistant or LVPG Trainee course completion
  • BLS - Basic Life Support certification from American Heart Association
  • Certified Clinical Medical Assistant (CCMA) or equivalent certification preferred
  • Proficiency in EMR systems, Word, and Excel
  • Ability to lift and carry 25 lbs frequently

Work Rights

Not specified

Tailored Resume

Cover Letter