It Workplace Experience Expert

Roche UK

Vienna, Austria
Base: minimum eur 3,843 pm; bonus/equity: not spec...
Onsite
Itil processes knowledge
Google suite of applications
Ticketing systems experience
The role focuses on empowering employees with tools and resources to improve digital workplace efficiency and satisfaction

Job Summary

  • The role focuses on empowering employees with tools and resources to improve digital workplace efficiency and satisfaction.
  • Candidates will act as a digital enabler, driving adoption of IT services and automating business processes for increased productivity.
  • The position offers competitive compensation, flexible working hours, home office policies, and access to Apple hardware and professional training.

Matching Summary

The role focuses on empowering employees with tools and resources to improve digital workplace efficiency and satisfaction.

Salary

Base: Minimum EUR 3,843 per month; Bonus/Equity: Not specified; Benefits: Competitive package reflecting market trends

Skills & Requirements

Must-have

  • ITIL processes knowledge
  • Google Suite of Applications
  • ticketing systems experience
  • hardware software troubleshooting
  • incident request management

Nice-to-have

  • MacOS technical background support
  • Lean-Agile mindset
  • process automation skills
  • stakeholder management expertise
  • intellectual curiosity

Key Requirements

  • Solid working knowledge of ITIL processes
  • Experience with ticketing systems
  • Understanding of Roche-supported operating systems

Work Rights

Not specified

Tailored Resume

Cover Letter