Customer Support 1

Vspvision

Base: $15.75 - $22.58; bonus/equity: eligible bonu...
Respond to customer inquiries
Resolve issues and complaints
Educate customers on value
With general supervision, ensure accurate, timely, and efficient customer support

Job Summary

  • With general supervision, ensure accurate, timely, and efficient customer support.
  • Respond to customer inquiries ranging from routine to complex from members, clients, providers, and internal/external business partners.
  • Effectively maintain specific line of business Customer Service standards and support level standards.

Matching Summary

With general supervision, ensure accurate, timely, and efficient customer support.

Salary

Base: $15.75 - $22.58; Bonus/Equity: Eligible bonuses and commissions; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Resolve issues and complaints
  • Educate customers on value
  • Maintain customer service standards
  • Work with multiple software programs simultaneously
  • Effective verbal and written communication

Nice-to-have

  • Bilingual Spanish
  • Identify customer trends
  • Influence customers on value

Key Requirements

  • 1-2 years customer service experience
  • Available to work any shift
  • Demonstrated internet knowledge
  • Working knowledge of MS Office package
  • Proven problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter