Welcome Services Concierge

Advocate Health

Base: $18.85 - $28.30; bonus/equity: not specified...
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Manage first and last impressions
Proactive guest service
Epic system utilization
** Advocate Health is seeking a Welcome Services Concierge to provide excellent customer service and support for patients and visitors at their medical facility. The role requires strong interpersonal skills, the ability to manage multiple tasks, and physical capability to assist with patient transport. **

Job Summary

  • Successfully manage the first and last impressions of the facility by proactively approaching, greeting, and acknowledging all in a friendly, professional manner.
  • Answer telephone, make calls, utilize the Epic system for look-ups and input, and properly communicate with all departments and transport companies on behalf of patients/visitors.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Welcome Services Concierge to provide excellent customer service and support for patients and visitors at their medical facility. The role requires strong interpersonal skills, the ability to manage multiple tasks, and physical capability to assist with patient transport. **

Salary

Base: $18.85 - $28.30; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Manage first and last impressions
  • Proactive guest service
  • Epic system utilization
  • Communicate with departments
  • Problem-solve patient concerns
  • Maintain smooth traffic flow
  • Physically assist patient transport

Nice-to-have

  • Positive communication under pressure
  • Teamwork and independent work
  • Adapt to fast-paced environment

Key Requirements

  • High School Diploma or GED
  • 2 years customer service experience
  • Intermediate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter