Serve as a primary liaison for a premier technology client's meeting and event program, ensuring exceptional service delivery
Job Summary
Serve as a primary liaison for a premier technology client's meeting and event program, ensuring exceptional service delivery.
Drive service excellence as a program ambassador, evaluating event requests, providing strategic consultation, and guiding customers through their events journey.
Collaborate with internal and external teams to resolve inquiries within established SLAs and support broader Global Meetings and Events strategic initiatives.
Matching Summary
Serve as a primary liaison for a premier technology client's meeting and event program, ensuring exceptional service delivery.
Skills & Requirements
Must-have
Global Events Program
Client and stakeholder relations
Event intake and support
Operational excellence
International meeting management
Nice-to-have
Consultative and collaborative approach
Adaptability to evolving business needs
Passion for building client relationships
Key Requirements
4+ years corporate meeting & events industry experience
4+ years customer service experience
Proven track record in event intake, venue sourcing, meeting planning
Proficiency with event management technologies and Microsoft Office Suite
Experience working with third-party vendors and direct client interaction
Exceptional organizational and prioritization abilities
Outstanding communication and interpersonal skills
Demonstrated problem-solving capabilities
Ability to thrive in a fast-paced, dynamic environment
Flexibility to work across multiple time zones
Ability to stay calm under pressure and make decisions confidently