Customer Service Advisor

BiGDUG

Gloucester, United Kingdom
Competitive salary in line with national living wa...
Hybrid
Excellent interpersonal skills
Problem solving abilities
Multi-channel communication experience
The role involves delivering an excellent customer service experience via telephone, email, and face-to-face interactions

Job Summary

  • The role involves delivering an excellent customer service experience via telephone, email, and face-to-face interactions.
  • Employees will actively help customers make product selections while identifying cross and upsell opportunities.
  • The company offers a competitive salary, bonus potential, pension scheme, and 23 days of holiday plus bank holidays.

Matching Summary

The role involves delivering an excellent customer service experience via telephone, email, and face-to-face interactions.

Salary

Competitive salary in line with national living wage; Potential to earn a great bonus; Contributory pension scheme included

Skills & Requirements

Must-have

  • Excellent interpersonal skills
  • Problem solving abilities
  • Multi-channel communication experience
  • Attention to detail
  • Compliance with data protection

Nice-to-have

  • Outgoing personality
  • Ability to use own initiative
  • Passion for delivering great service
  • Flair for professional communication
  • Cross and upsell opportunities

Key Requirements

  • Background in customer services (telephone or face to face)

Work Rights

Not specified

Tailored Resume

Cover Letter