The role provides patient-focused customer service including outpatient and inpatient registration and insurance verification functions
Job Summary
The role provides patient-focused customer service including outpatient and inpatient registration and insurance verification functions.
Employees must collect patient financial liability payments and ensure patients meet financial requirements such as Medicare medical necessity and payer pre-certifications.
Trinity Health is an Equal Opportunity Employer committed to honoring the dignity of every person and delivering compassionate, person-centered care.
Matching Summary
The role provides patient-focused customer service including outpatient and inpatient registration and insurance verification functions.
Skills & Requirements
Must-have
1 year customer service experience
High school diploma or equivalent
Second shift weekend availability
Two weeks full-time training attendance
Nice-to-have
Medical terminology knowledge
Diagnostic and procedural coding knowledge
Insurance verification expertise
Ability to explain benefits clearly
Key Requirements
HFMA CRCR or NAHAM CHAA certification within one year