Customer Service Specialist

Career Cargologic

Not specified
Customer order execution
Master demand plan maintenance
Sales and operations meetings
Career Cargologic is seeking a Customer Service Specialist responsible for coordinating and executing operational support related to customer orders. The ideal candidate will have a background in customer service or manufacturing, with strong analytical and organizational skills

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through embedded values.
  • The role involves coordinating and executing operational support for all customer order-related processes, acting as the first point of contact for transaction investigations.
  • Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, participating in Sales/Operations meetings, and managing price lists and billing.

Matching Summary

Match Score: 75

Career Cargologic is seeking a Customer Service Specialist responsible for coordinating and executing operational support related to customer orders. The ideal candidate will have a background in customer service or manufacturing, with strong analytical and organizational skills.

Skills & Requirements

Must-have

  • Customer order execution
  • Master Demand Plan maintenance
  • Sales and Operations meetings
  • Price list maintenance in Oracle
  • Billing and collections resolution
  • Customer quote and price requests
  • Material return coordination

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Teamwork and proactivity
  • Effective communication skills
  • Detail-oriented approach

Key Requirements

  • 2-5 years customer service/manufacturing experience
  • Data analysis, sales, and forecast experience
  • Advanced English proficiency
  • Ability to read contracts and spec sheets

Work Rights

Not specified

Tailored Resume

Cover Letter