Boutique Client Engagement Expert/specialist

Chanel (Australia) Pty Ltd

Bangkok, Thailand
Client relationship management
Customer experience management
Clienteling skills
Elevate client experience to develop long-term loyalty of clients with the brand

Job Summary

  • Elevate client experience to develop long-term loyalty of clients with the brand.
  • Play a key role in cultivating a client-centric culture within the boutique and across all Fashion Advisors.
  • The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.

Matching Summary

Elevate client experience to develop long-term loyalty of clients with the brand.

Skills & Requirements

Must-have

  • Client Relationship Management
  • Customer Experience Management
  • Clienteling skills
  • CRM data management
  • Luxury fashion industry experience

Nice-to-have

  • Client-centric culture advocacy
  • Data interpretation and insights
  • Passion for building client relationships
  • Enthusiasm for luxury fashion

Key Requirements

  • More than 5 years' experience in CRM or CEM
  • Solid experience in CRM data management
  • Intermediate to advanced data skills
  • Exceptional communication skills in Thai and English
  • Flexible and adaptable to retail working hours

Work Rights

Not specified

Tailored Resume

Cover Letter