The Manager leads Inside Sales Support teams providing critical transactional and relationship-driven support to Outside Sales Representatives serving managed account customers
Job Summary
The Manager leads Inside Sales Support teams providing critical transactional and relationship-driven support to Outside Sales Representatives serving managed account customers.
This role is accountable for building high-performing teams, driving sales performance, and fostering a collaborative culture that prioritizes growth and customer experience.
Success requires strong customer-back thinking, the ability to resolve escalations through root-cause analysis, and continuous identification of process improvement opportunities.
Matching Summary
The Manager leads Inside Sales Support teams providing critical transactional and relationship-driven support to Outside Sales Representatives serving managed account customers.
Salary
Base: $85,000.00 - $95,000.00 (CA, CO, CT, RI, NV, NYC, Ithaca NY, Westchester County NY, WA only); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Manage sales support teams
Drive operational metrics
Process improvements
Cross-functional collaboration
Customer service escalations
Nice-to-have
Entrepreneurial mindset
Data-driven decision making
Boundaryless leadership
CRM tools experience
Microsoft Office Suite knowledge
Key Requirements
2+ years managing sales support teams
2+ years previous leadership experience
Must be legally permitted to work in the United States
Minimum age 18 years or older
Work Rights
Must be legally permitted to work in the United States