Global Technical Account Management Lead, Cash App Pay, Afterpay & Clearpay

Block

New York, NY, United States
Zone a-d: $207,900—$285,900 usd; market-based appr...
On-site
Lead distributed global tam team
Define global tam strategy and kpis
Deep payments infrastructure and api fluency
This role leads a globally distributed team of Technical Account Managers supporting Cash App Pay, Afterpay, and Clearpay merchants

Job Summary

  • This role leads a globally distributed team of Technical Account Managers supporting Cash App Pay, Afterpay, and Clearpay merchants.
  • The successful candidate will define the global TAM strategy, establish performance metrics, and drive measurable commercial outcomes.
  • You will serve as the primary escalation point for critical issues while partnering with Product and Engineering to influence the roadmap.

Matching Summary

This role leads a globally distributed team of Technical Account Managers supporting Cash App Pay, Afterpay, and Clearpay merchants.

Salary

Zone A-D: $207,900—$285,900 USD; Market-based approach; Ranges may be modified

Skills & Requirements

Must-have

  • Lead distributed global TAM team
  • Define global TAM strategy and KPIs
  • Deep payments infrastructure and API fluency
  • Drive commercial outcomes and merchant growth
  • Partner with Product and Engineering teams

Nice-to-have

  • Experience with buy-now-pay-later (BNPL)
  • Background in incident management processes
  • Ability to implement AI and automation
  • Strong cross-functional leadership skills
  • Experience navigating global market regulations

Key Requirements

  • Significant experience in technical account management or solutions engineering
  • Proven track record leading distributed or global teams
  • Technical fluency across payments infrastructure and APIs
  • Experience building and scaling post-sales functions
  • Direct experience with BNPL or payment processing preferred

Work Rights

Not specified

Tailored Resume

Cover Letter