לסניף תל אביב דרוש/ה עובד/ת לתחום פרוייקטים בתפקיד נציג/ת שירות לקוחות - משרה מלאה

ביטוח לאומי

Tel Aviv, Israel
On-site
Front-end and digital customer service
Handling complex inquiries
Effective under pressure
The role involves providing front-end and digital responses to public inquiries, requiring direct customer interaction

Job Summary

  • The role involves providing front-end and digital responses to public inquiries, requiring direct customer interaction.
  • Responsibilities include handling complex inquiries and ensuring policyholders receive their rights and services.
  • Candidates will undergo interviews and suitability tests to determine their qualifications for the position.

Matching Summary

The role involves providing front-end and digital responses to public inquiries, requiring direct customer interaction.

Skills & Requirements

Must-have

  • front-end and digital customer service
  • handling complex inquiries
  • effective under pressure
  • teamwork and planning skills

Nice-to-have

  • initiative and planning activities
  • external stakeholder management

Key Requirements

  • Bagrut (high school diploma)
  • Basic knowledge of operational systems
  • Decision-making ability
  • Attention to detail
  • Ability to guide and direct
  • Ability to track and control

Work Rights

Not specified

Tailored Resume

Cover Letter