Customer Care Operations Expert With German Language

Medtronic Diabetes

Heerlen, Netherlands
Base: 39,200.00 eur - 58,800.00 eur; bonus/equity:...
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German and english language proficiency
Bachelor degree required
Offer-to-cash process ownership
** Medtronic Diabetes is seeking a Customer Care Operations Expert fluent in German to enhance customer experience and operational efficiency within their Heerlen, Netherlands office. The role involves managing the Offer-to-Cash process, collaborating with various internal teams, and contributing to continuous improvement initiatives. **

Job Summary

  • This role supports the Offer-to-Cash process for medical technology reaching patients across Western Europe.
  • Candidates must live within an 80km radius of the Medtronic office in Heerlen, the Netherlands.
  • The position offers a competitive salary range of 39,200.00 EUR to 58,800.00 EUR plus eligibility for the Medtronic Incentive Plan.

Matching Summary

Match Score: 75

** Medtronic Diabetes is seeking a Customer Care Operations Expert fluent in German to enhance customer experience and operational efficiency within their Heerlen, Netherlands office. The role involves managing the Offer-to-Cash process, collaborating with various internal teams, and contributing to continuous improvement initiatives. **

Salary

Base: 39,200.00 EUR - 58,800.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Flexible Benefits Package included

Skills & Requirements

Must-have

  • German and English language proficiency
  • Bachelor degree required
  • Offer-to-Cash process ownership
  • SAP and Microsoft Office proficiency
  • Proximity to Heerlen Netherlands office

Nice-to-have

  • Lean Sigma continuous improvement mindset
  • Project management methodologies experience
  • Agile or Scrum knowledge preferred
  • Strong problem-solving and ownership attitude
  • Digital solution enablement skills

Key Requirements

  • Bachelor degree
  • Fluency in German and English
  • Experience in customer service or order operations
  • Must reside near Heerlen, Netherlands

Work Rights

Not specified

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