Customer Banking Specialist - Newman (full Time, 12 Month Opportunity)

Greatercb

Newman, AU
Onsite (full time, monday - friday)
Assist customers with general banking transactions
Deliver outstanding customer service
Work with in-branch technology
The Greatercb is seeking a full-time Customer Banking Specialist for a 12-month contract at their Newman Branch Hub. The role involves providing exceptional customer service through both face-to-face and digital channels while assisting customers with their banking needs

Job Summary

  • This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment, as well as serving customers face to face in a retail branch.
  • You will be responsible for assisting customers with general banking transactions, answering questions, building personal connections, and processing applications for personal loans and credit cards.
  • The company is interested in individuals with a passion for outstanding customer service, problem-solving skills, and a collaborative team spirit, offering continuous training and development.

Matching Summary

Match Score: 85

The Greatercb is seeking a full-time Customer Banking Specialist for a 12-month contract at their Newman Branch Hub. The role involves providing exceptional customer service through both face-to-face and digital channels while assisting customers with their banking needs.

Skills & Requirements

Must-have

  • Assist customers with general banking transactions
  • Deliver outstanding customer service
  • Work with in-branch technology
  • Process applications for loans and credit cards
  • Capture customer feedback and take action

Nice-to-have

  • Meaningful conversations with customers
  • Problem solving attitude and curiosity
  • Open approach to learning new things
  • Collaborative team player

Key Requirements

  • Full time, 12 month contract
  • Monday - Friday 8:30am - 4:50pm

Work Rights

Not specified

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