Email Account Manager

Dentsu B2B APAC

New York, United States
Base: $68,000 - $110,400; bonus/equity: not specif...
On-site
Client satisfaction and exceptional service
Daily client and internal sme contact
Quality of client deliverables
The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills

Job Summary

  • The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills.
  • The Account Manager is ultimately responsible for the day-to-day execution of our clients' marketing strategies.
  • Benefits available with this position include: Medical, vision, and dental insurance, Life insurance, Short-term and long-term disability insurance, 401k, Flexible paid time off, At least 15 paid holidays per year, Paid sick and safe leave, and Paid parental leave.

Matching Summary

The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills.

Salary

Base: $68,000 - $110,400; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, life, disability, 401k, PTO, holidays, sick leave, parental leave

Skills & Requirements

Must-have

  • Client satisfaction and exceptional service
  • Daily client and internal SME contact
  • Quality of client deliverables
  • Day-to-day execution of marketing strategies
  • Seamless delivery of high-quality work
  • Campaign management of large email initiatives
  • Marketing automation or customer engagement platforms

Nice-to-have

  • Interpersonal skills
  • Operational and strategic thinking
  • Sound judgment and decisiveness
  • Work well in fast-changing environment

Key Requirements

  • Bachelor's degree required
  • 3-5 years of experience in client services/account management
  • Working knowledge of online and offline creative development and production
  • Working knowledge of Digital Marketing
  • Working knowledge of Multi-channel/Integrated Marketing
  • Working knowledge of Operations Management
  • Working knowledge of Relationship/Client Management
  • Experience with Braze or Salesforce Marketing Cloud is a plus

Work Rights

Not specified

Tailored Resume

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