$43,923 - $46,000; not specified; benefits eligibl...
Fully remote
Help desk ticketing system
Troubleshoot technical issues
Hardware and software configuration
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
$43,923 - $46,000; Not specified; Benefits eligible
Skills & Requirements
Must-have
Help Desk ticketing system
Troubleshoot technical issues
Hardware and software configuration
End user training
Building support backup
Nice-to-have
Excellent interpersonal skills
Collaborative work environment
Strong customer service focus
Key Requirements
Bachelor's degree in computer science or related field
One year of computer support experience
Five years of computer support experience
Work Rights
Must have proof of legal authority to work in the United States