Customer Reference Manager, Ap&j

Workday

Fully remote
3+ years customer success or marketing experience
Fluency in english and one asian language
Experience managing customer reference programs
This role partners with the sales organization to ensure happy customers are used throughout the sales cycle to accelerate deals

Job Summary

  • This role partners with the sales organization to ensure happy customers are used throughout the sales cycle to accelerate deals.
  • The position involves developing advocacy initiatives, fostering a community of advocates, and measuring their impact on loyalty and revenue.
  • Workday offers a flexible work approach requiring at least 50% time in-office or in the field with customers each quarter.

Matching Summary

This role partners with the sales organization to ensure happy customers are used throughout the sales cycle to accelerate deals.

Skills & Requirements

Must-have

  • 3+ years customer success or marketing experience
  • Fluency in English and one Asian language
  • Experience managing customer reference programs
  • Strong relationship building with key customers
  • Ability to coordinate cross-functional teams

Nice-to-have

  • Knowledge of Workday products and ERP landscape
  • Experience with Salesforce CRM systems
  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Project management tool proficiency

Key Requirements

  • Bachelor's degree in marketing or business administration
  • 3+ years experience in HCM or ERP industry
  • Fluency in English and at least one Asian language

Work Rights

Not specified

Tailored Resume

Cover Letter