Customer Service Representative

Procter & Gamble

Kyiv, Ukraine
Not specified (assumed to be onsite given the location)
Order acquisition control
Sap order processing
Price discrepancy management
Procter & Gamble is seeking a Customer Service Representative for their Kyiv office, focusing on order processing, customer communication, and logistics management. The ideal candidate should have relevant customer service experience, strong analytical and communication skills, and proficiency in English and Ukrainian

Job Summary

  • Ensure proper order acquisition control and process received orders in SAP, including order changes based on internal team inputs.
  • Manage price discrepancies, communicate effectively with customers and internal teams, and deal with stock unavailability issues.
  • Support P&G's drive to be the #1 Supplier by responding to customer needs and contributing to CSO KPI targets.

Matching Summary

Match Score: 75

Procter & Gamble is seeking a Customer Service Representative for their Kyiv office, focusing on order processing, customer communication, and logistics management. The ideal candidate should have relevant customer service experience, strong analytical and communication skills, and proficiency in English and Ukrainian.

Skills & Requirements

Must-have

  • Order acquisition control
  • SAP order processing
  • Price discrepancy management
  • Customer communication
  • Issue resolution
  • Stock unavailability management

Nice-to-have

  • Agility and work/life balance
  • Continuous coaching and mentorship
  • Passionate about work
  • Teamwork and collaboration

Key Requirements

  • Proficient English and Ukrainian
  • Intermediate Microsoft Office Suite skills
  • Analytical skills
  • Good communication skills
  • Relevant Customer Service experience
  • Ability to prioritize and act independently

Work Rights

Not specified

Tailored Resume

Cover Letter