Case Manager

728

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers.
  • EML fosters a learning culture with designated specialists like Technical Specialists and Team Leaders to support new hires.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance.

Matching Summary

The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Manage portfolio of workers compensation claims
  • Liaise with injured workers and employers
  • Provide empathetic customer focused service
  • Work within legislation and compliance guidelines
  • Conduct face to face meetings and case conferences

Nice-to-have

  • Previous experience in medical or corporate field
  • Willingness to go above and beyond for customers
  • Ability to multitask and shift priorities
  • Thrives in a collaborative team environment
  • Proactive self-motivated with creative thinking

Key Requirements

  • Previous experience in customer service fields
  • High attention to detail and organisational skills
  • Availability for face-to-face group interview on specified dates

Work Rights

Not specified

Tailored Resume

Cover Letter