Lead Csr/teller - Kalamazoo, Mi - Full-time

563

Kalamazoo, MI, US
Base: reflective of pyy grade range across u.s.; b...
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Extensive cash handling experience
In-depth knowledge of retail policies
Ability to interact with the public
** Fifth Third Bank is seeking a Lead Customer Service Representative/Teller in Kalamazoo, MI, to provide exceptional customer service, manage complex CSR duties, and support operational efficiency in the banking center. The role requires strong decision-making skills, ethical behavior, and the ability to build customer relationships, while offering competitive compensation and comprehensive benefits. **

Job Summary

  • The role requires providing excellent customer service while exercising considerable independent judgement on complex duties.
  • Employees are responsible for maintaining trust by keeping all customer business confidential and adhering to ethical standards.
  • The position involves collaborating with managers to ensure accurate monthly cash counts and efficient office operations.

Matching Summary

Match Score: 75

** Fifth Third Bank is seeking a Lead Customer Service Representative/Teller in Kalamazoo, MI, to provide exceptional customer service, manage complex CSR duties, and support operational efficiency in the banking center. The role requires strong decision-making skills, ethical behavior, and the ability to build customer relationships, while offering competitive compensation and comprehensive benefits. **

Salary

Base: Reflective of pay grade range across U.S.; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including physical, financial, emotional and social well-being support

Skills & Requirements

Must-have

  • Extensive cash handling experience
  • In-depth knowledge of retail policies
  • Ability to interact with the public
  • Sound judgment in decision making
  • Flexible scheduling availability

Nice-to-have

  • Leadership and resource capability
  • Training newly hired representatives
  • Building deep customer relationships
  • Ethical behavior and integrity
  • Collaborative team environment

Key Requirements

  • High school diploma or GED required
  • Minimum supervision capability expected

Work Rights

Not specified

Tailored Resume

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