The Global Facilities Response Center is an essential component within Medtronic's Global Facilities Operations organization, acting as the heartbeat of daily operations
Job Summary
The Global Facilities Response Center is an essential component within Medtronic's Global Facilities Operations organization, acting as the heartbeat of daily operations.
The Global Facilities Response Manager leads the Manila, Philippines team, supervises staff, and drives the Response Center's success.
Medtronic offers a competitive Salary and flexible Benefits Package, with a commitment to employees' lives at the core of their values.
Matching Summary
The Global Facilities Response Center is an essential component within Medtronic's Global Facilities Operations organization, acting as the heartbeat of daily operations.
Skills & Requirements
Must-have
Global Facilities Response Center
Work request management
Dispatching work orders
Performance against KPIs
Computerized Maintenance Management System (CMMS)
Nice-to-have
Continuous process improvement
Challenging the status quo
Driving projects to completion
Healthcare access and equity
Key Requirements
Bachelor's Degree and 5 years of relevant experience or Advanced degree with 3 years of relevant experience
2-3 years of supervisor experience
Experience in a ticketing management response function
Proficiency reading and analyzing dashboards
Exceptional communication and influencing skills
Proven work experience with CMMS systems or similar project management system