Customer Banking Specialist - Mount Barker, Sa (15hr/wk)
Thebeverlybank
Mount Barker, SA, Australia
Part time availability for fixed roster
Customer service in retail banking
Processing personal loans and credit cards
We deliver a seamless banking experience for over 10 million personal and small business customers through branches, phone, video conferencing, and online
Job Summary
We deliver a seamless banking experience for over 10 million personal and small business customers through branches, phone, video conferencing, and online.
In this role you will collaborate with your Branch Manager and colleagues to provide outstanding outcomes and holistic solutions for customers.
You will engage with customers by participating in community events and use customer feedback tools to drive service improvements.
Matching Summary
We deliver a seamless banking experience for over 10 million personal and small business customers through branches, phone, video conferencing, and online.
Skills & Requirements
Must-have
Part time availability for fixed roster
Customer service in retail banking
Processing personal loans and credit cards
Performing financial health checks
Using in-branch technology and digital banking
Adhering to bank processes and procedures
Nice-to-have
Ability to build personal customer connections
Passion for service excellence
Comfortable working independently
Engaging in community events and fundraising
Proactive customer outreach
Team safety and wellbeing awareness
Key Requirements
Availability for Monday, Wednesday, Friday roster
Experience in retail banking environment
Ability to process loan and credit card applications
Strong communication and customer engagement skills